Illinois Online Network: Online Education Resources - Pedagogy & Online Learning
Associations, Societies & Education Communities
Forms
Support for Academic Coaches
Accounting/Payroll Questions
payroll@iconnect-na.com
Job Opportunities/Recruiting
recruiting@iconnect-na.com
Faculty Referrals for Coach Candidates
Referral
Application Link
EPIC LMS Help & FAQs -
http://epiclms.com - Also
has download instructions for those that have received their EPIC
login & password
EPIC Technical Support Desk for Technical/System Issues –
support@academicpartnerships.com
or
prioritysupport@academicpartnerships.com
for urgent & time-sensitive
matters
·
Please try to troubleshoot an issue
and/or refer to www.epiclms.com
; and if unable to resolve then escalate to Tech Support Desk
·
When submitting an issue to the Tech
Support Desk, provide as much detail as possible when reporting the
issue – including screenshots.
This will expedite the service that you receive and hopefully
assist with a timely resolution.
Email Helpdesk for IC Email Password Reset or other IC Email Issues -
techsupport@iconnect-na.com