What We Do
IC provides ongoing instructional support to college and university partners using Academic Coaches, Teaching Assistants, Instructional Assistants, or Adjunct Faculty as needed. This support includes, but is not limited to the following:
Recruit qualified candidates to
the University for consideration.
Provide appropriate instructional support to faculty members.
Work closely with administration and faculty to increase retention and completion rates.
Provide official transcripts and
other documentation needed for accreditation purposes.
Evaluate the effectiveness of the
IC employee after a course completed.
Provide the requested service at an affordable price point.
Focusing on the Roles and
Responsibilities of an Academic Coach
Each IC employee is a highly qualified,
experienced professional in the appropriate academic discipline
and has earned a master’s and/or a doctoral degree from an
accredited university. These IC employees possess the academic
credentials and experiences to become an immediate asset.
Their goals will be completely aligned with institutional
priorities. Under
the leadership and direction of the faculty, these coaches can
grade assignments, manage discussion threads, handle
announcements, and manage the day to day issues if desired.
When
Enrollments Grow
An Academic Coach focuses on enhancing
student success and program retention. The coaching model adds
the “human” touch to an online environment.
Once an academic program begins to mature and enrollments
grow, many universities will identify a Coordinating Academic
Coach who serves as the point of primary contact between the
professor and other academic coaches.
Recruiting, Employing, Training and Assigning Academic Coaches
The institution will identify the academic
credentials required for the program area.
Based on this information, IC employs a variety of
recruitment strategies depending on the academic area being
represented. Each
applicant is reviewed to match the qualifications to the
program. A routine criminal background check is performed on all
potential candidates as a precautionary step.
Each candidate commits to a 4-6 hours online screening
program. Topics include working with a variety of Leaning
Management Systems, basic principles of effective online
education, and the roles and expectations of an Academic Coach.
Ensuring Faculty Control
The Faculty assigned to teach the online
course provides clear expectations to the Coach.
Everything from grading assignments to providing
instructional assistance is decided by the faculty.
Not surprising, regularly scheduled communications
contribute highly to a successful relationship for all involved.
Instructional Connection’s quality
assurance program is consistent with University’s commitment to
provide a high quality educational experience. At the end of
each course, IC solicits feedback on the Coaches assigned.
In those rare occasions when a problem arises, IC will
investigate and take appropriate action immediately.