Resources for Academic Coaches

 

Forms

Support for Academic Coaches

Accounting/Payroll Questions payroll@iconnect-na.com

Job Opportunities/Recruiting recruiting@iconnect-na.com

Faculty Referrals for Coach Candidates Referral Application Link

EPIC LMS Help & FAQs - http://epiclms.com  - Also has download instructions for those that have received their EPIC login & password

EPIC Technical Support Desk for Technical/System Issues support@academicpartnerships.com  or prioritysupport@academicpartnerships.com  for urgent & time-sensitive matters

·         Please try to troubleshoot an issue and/or refer to www.epiclms.com ; and if unable to resolve then escalate to Tech Support Desk

·         When submitting an issue to the Tech Support Desk, provide as much detail as possible when reporting the issue – including screenshots.  This will expedite the service that you receive and hopefully assist with a timely resolution.

Email Helpdesk for IC Email Password Reset or other IC Email Issues - techsupport@iconnect-na.com